Getting started
Before you buy: three quick checks
Make sure your phone supports eSIM, is unlocked, and that you've picked the right coverage.
Taking two minutes before checkout avoids almost every installation problem.
- Your phone supports eSIM. Dial
*#06#. If an EID appears, your phone has eSIM hardware. You can also search your model in the compatibility checker. - Your phone is carrier-unlocked. A phone locked to one carrier can't use another network's eSIM. On iPhone, go to Settings → General → About and look for Carrier Lock: No SIM restrictions. On Android, ask your carrier or try a different SIM.
- The plan covers every country you'll visit. Country plans work in one country. For multi-country trips, choose a regional or global plan and check the coverage list on the plan page.
Last updated Jan 15, 2026
Didn't solve it? Our team can look at your specific eSIM.
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