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Getting started

Before you buy: three quick checks

Make sure your phone supports eSIM, is unlocked, and that you've picked the right coverage.

Taking two minutes before checkout avoids almost every installation problem.

  1. Your phone supports eSIM. Dial *#06#. If an EID appears, your phone has eSIM hardware. You can also search your model in the compatibility checker.
  2. Your phone is carrier-unlocked. A phone locked to one carrier can't use another network's eSIM. On iPhone, go to Settings → General → About and look for Carrier Lock: No SIM restrictions. On Android, ask your carrier or try a different SIM.
  3. The plan covers every country you'll visit. Country plans work in one country. For multi-country trips, choose a regional or global plan and check the coverage list on the plan page.

Last updated Jan 15, 2026

Didn't solve it? Our team can look at your specific eSIM.

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