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Data Protection Notice

This notice summarizes how we handle personal data related to your eSIM. It supplements our Privacy Policy.

  • What we hold: your order details, ICCID, encrypted installation codes, activation status, and usage figures where our Network Partner reports them.
  • Why: to deliver, support and bill for your Plan, and to meet legal obligations.
  • Who we share it with: our wholesale connectivity providers and the mobile networks they use, only as needed to operate your eSIM; our payment provider; and service providers acting on our instructions.
  • Destination requirements: some countries require mobile users to be registered. If a Plan requires identity verification, this is stated before you buy, and the data is shared only for that purpose.
  • Retention: see the retention section of our Privacy Policy.
  • Your rights: contact info@waylinesim.com to exercise your rights or ask questions.

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